Retail Sales & Support

Full Time
Lagos
Posted 1 year ago

Level/Salary Range: ₦40,000 – ₦65,000
Travel Required: Yes (Intra-City Travel)

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Responsible for the merchandising, distribution and selling of SpacePointe Retail Solutions to retailers in Nigeria

PRIMARY RESPONSIBILITIES

  • Recognize the needs of the retailer and provide detailed information to the them about the solutions offered by the SpacePointe
  • Investigates new items and makes recommendations for purchasing products.
  • Takes orders over the phone and in person.
  • Advises customers on software setup and recommends appropriate mobile or computer configurations.
  • Solicits information about hardware needs from customers.
  • Provide technical support after solution is purchased.
  • Construct sales pitches and presentations.
  • Travel to areas where needs are projected.
  • Stay abreast of market trends.
  • Assist with the company helpline.
  • Serve as a customer service rep for customers who have questions or difficulties.
  • Demonstrate product features before a sale.
  • Help customers maximize the use of software features.
  • Advise on appropriate user training.
  • Ensure quality of service by developing a thorough and detailed knowledge of features of the software.
  • Maintain awareness and keep abreast of constantly changing software and hardware updates.

Basic Qualifications

  • 2-5 years of technology related sales or business development experience
  • BA/BS degree or equivalent work experience required
  • A technical background in engineering, computer science, or MIS a plus
  • Direct field experience in working with software sales
  • Extensive customer network is a plus
  • Bi-lingual (with English being one of them) is a plus
  • Strong verbal and written communications skills

Job Features

Job CategoryRetail Sales

Send in your resume to careers@spacepointe.com